Advanced Marketing and Relationship Management Skills

CODE: NMP06 DURATION: 3/5 Days

CERTIFICATIONS: CPD

✓ Modern facilities
✓ Course materials and certificate
✓ Accredited international trainers

$ 4,950.00

Level

Intermediate
Last Updated

January 17, 2023
Certificate

Certificate of completion

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Course Overview

Course Outcomes

Key Course Highlights

Who Should Attend

Upcoming Course Dates

Course Overview

This marketing and relationship management course will help participants understand the need to putting the client rather than services first can yield improved results in terms of client retention and relationship building. It stresses the importance of having highly engaged employees and applying best marketing and business development practices in a highly competitive and dynamic marketplace. This course will introduce delegates to a client management framework for retention & growth.

Course Delivery

This course is available in the following formats:

Blended Live

Classroom

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Course Outcomes

Delegates will gain knowledge and skills to:

• Apply Continual Improvement Strategies to increase Customer Retention

• Differentiate between the Ways to Best Influence Others

• Design a Strategy for Client Retention and Growth

• Thoughtful analysis of the challenges faced in managing clients

• Increased understanding of essential client management issues

Who Should Attend

This course will benefit Managers responsible for Client Management and/or Customer Retention and anyone working in Customer Service type roles

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Upcoming Course Dates

Delivery Format: Classroom

Date: 03/27/23

Location: London

$ 4,950.00

Delivery Format: Blended Live

Date: 10/09/23

Location: London

$ 4,950.00