AI-Enhanced Content Strategy and Consumer Journey Mapping

CODE: NMP06

DURATION: 3 Days | 5 Days | 10 Days

CERTIFICATIONS: CPD

  • Modern facilities
  • Course materials and certificate
  • Accredited international trainers

3 Days

₦300,000

5 Days

₦600,000

10 Days

₦1,200,000

Course Overview

This course explores how artificial intelligence transforms the way organizations understand audiences and deliver personalized content experiences. The course content covers areas such as audience segmentation, predictive analytics, behavioural targeting, and automated content creation. Participants will learn how to use AI tools to map consumer journeys, anticipate needs, and craft data-driven storytelling that improves engagement, loyalty, and conversion. By the end of the course, participants will be equipped to design adaptive content strategies that align business goals with real-time consumer insights.

Course Delivery

This course is available in the following formats:

Virtual

Classroom

Request this course in a different delivery format.

Course Outcomes

Delegates will gain the knowledge and skills to:

Understand how AI enhances content creation and journey mapping.

Design and implement AI-driven content strategies aligned with brand objectives and audience insights.

Apply AI tools for predictive audience analysis and engagement.

Leverage machine learning and automation tools for dynamic content personalization.

Evaluate the performance of AI-powered campaigns through advanced marketing metrics and KPIs.

Optimize content strategies for conversion and retention.

Key Course Highlights

At the end of this course, you’ll understand:

  • How AI and data analytics are reshaping content strategy, personalization and storytelling.
  • The structure and value of consumer journey mapping for insight-driven engagement.
  • The Integration of AI-based tools (chatbots, NLP and visual recognition) into content planning and delivery.
  • Approaches for balancing creativity with data science to achieve emotional and strategic resonance.
  • Practical tools for predictive analytics and engagement mapping.
  • Strategies for aligning content with consumer expectations.
  • Ethical considerations, transparency and trust building in AI-driven marketing communications.
Who Should Attend

This course is designed for content strategists, digital marketers, brand managers, UX professionals, communication executives and digital transformation leaders seeking to harness AI technologies for smarter customer engagement strategies. Marketing consultants, advertising professionals and corporate communication teams aiming to strengthen engagement and optimize multi-channel marketing strategies using intelligent automation are encouraged to also take the course.

Upcoming Course Dates

Delivery Format: Classroom & Virtual

Date: 16/02/2026

Location: Lagos

Delivery Format: Classroom & Virtual

Date: 29/06/2026

Location: Abuja

Delivery Format: Classroom & Virtual

Date: 17/08/2026

Location: Lagos

AI-Enhanced Content Strategy and Consumer Journey Mapping

✓ Modern facilities

✓ Course materials and certificate

✓ Accredited international trainers

✓ Training materials and workbook

✓ Access to online resources

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