Menu
Menu
CODE: NPG13
DURATION: 3 Days | 5 Days | 10 Days
CERTIFICATIONS: CPD
This course provides a comprehensive framework that equips participants with the knowledge to harness artificial intelligence in reshaping service delivery, improving efficiency, and advancing institutional reforms. The curriculum explores AI-driven automation, decision analytics, predictive service models, and risk monitoring, while addressing ethical governance, transparency, and accountability. Delegates will also examine how AI-enabled reforms align with OECD AI Principles, UN e-Government frameworks, and World Bank governance guidelines to ensure reforms are globally benchmarked, sustainable, and citizen-centric.
This course is available in the following formats:
Virtual
Classroom
Request this course in a different delivery format.
Course Outcomes
Delegates will gain the knowledge and skills to:
Understand the role of AI in driving public sector reform and efficiency.
Apply AI solutions to streamline service delivery and policy oversight.
Use data-driven insights to enhance policy formulation and service delivery.
Align reform strategies with OECD, UN, and World Bank benchmarks.
Manage ethical risks while enhancing citizen trust in digital governance.
Build resilient, transparent, and technology-enabled public institutions.
At the end of this course, you’ll understand:
This course is designed for policymakers, government officials, compliance officers, digital transformation leaders, and governance professionals driving institutional reforms. It is equally valuable for consultants, regulators, and civic technology specialists focused on AI-driven governance strategies.
✓ Modern facilities
✓ Course materials and certificate
✓ Accredited international trainers
✓ Training materials and workbook
✓ Access to online resources
