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CODE: NBA01 DURATION: 3 Days | 5 Days | 10 Days
CERTIFICATIONS: CPD
This course is designed to elevate the role of secretarial and administrative professionals to that of high-level strategic partners. As office environments and executive expectations evolve, modern PAs and administrative officers must demonstrate advanced communication, tech proficiency, critical thinking, and emotional intelligence.
Participants will gain the tools to manage sensitive information, support executive-level decision-making, coordinate complex schedules, and represent their leaders with professionalism and confidence.
This course is available in the following formats:
Virtual
Classroom
Request this course in a different delivery format.
Course Outcomes
Delegates will gain knowledge and skills to:
Delegates will gain knowledge and skills to:
Provide high-level executive support in dynamic environments
Apply time and priority management strategies to complex workflows
Communicate clearly and assertively with internal and external stakeholders
Use emotional intelligence to manage pressure and executive expectations
Master digital tools for modern office productivity
Uphold confidentiality, discretion, and ethical standards in administration
Draft effective reports, correspondence, and executive summaries
At the end of this course you’ll understand:
Real-world scenarios from global executive offices
Hands-on use of tools like Trello, Notion, MS Teams & Grammarly
Best practices for managing travel across time zones
Build influence as a trusted leader-support professional
Explore AI-powered productivity tools for assistants
Templates for reports, briefs & calendar management
Career branding tips for admin professionals
Network with professionals from across sectors
This executive course is suitable for directors, Executive Assistants & PAs, Senior Secretarial Staff, Office Managers & Admin Coordinators, Government and NGO admin professionals, and Anyone aspiring to grow into a high-level admin support role
