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CODE: NMP06 DURATION: 3 Days | 5 Days | 10 Days
CERTIFICATIONS: CPD
This advanced course is designed to elevate participants’ ability to build strategic marketing initiatives and manage high-value client and stakeholder relationships. It bridges the gap between traditional marketing and modern relationship management by focusing on customer-centric strategies, brand loyalty, and long-term business growth.
Delegates will explore how to align marketing with business objectives, deepen customer relationships, and leverage digital tools to enhance engagement and retention. Practical frameworks and interactive exercises are used throughout to ensure immediate workplace relevance.
This course is available in the following formats:
Virtual
Classroom
Request this course in a different delivery format.
Course Outcomes
Delegates will gain knowledge and skills to:
Develop marketing strategies that align with organizational goals and customer needs
Apply segmentation and targeting to improve marketing ROI
Manage key customer and stakeholder relationships with confidence
Use data and analytics to drive customer engagement and retention
Handle objections, build trust, and strengthen emotional connections
Design relationship-based campaigns for long-term value creation
At the end of this course you’ll understand:
This course is ideal for Marketing Managers, Relationship Managers, Client Service Executives, Business Development Professionals, Brand Strategists, and Commercial Leaders responsible for client growth, retention, and stakeholder engagement.
