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CODE: NMA01 DURATION: 3 Days | 5 Days | 10 Days
CERTIFICATIONS: CPD
This practical and high-impact course is designed to equip professionals with the skills and frameworks needed to analyze, improve, and manage business processes for optimal performance. In today’s dynamic and competitive environment, organizations must continuously refine their operations, eliminate inefficiencies, and deliver consistent value to customers and stakeholders.
This course provides a structured approach to understanding, mapping, modeling, and optimizing end-to-end business processes using globally recognized methodologies such as BPMN, Lean, and Six Sigma. Delegates will also explore how digital transformation and automation tools can enhance process agility and resilience.
This course is available in the following formats:
Virtual
Classroom
Request this course in a different delivery format.
Course Outcomes
Delegates will gain knowledge and skills to:
Understand the principles and lifecycle of Business Process Management
Identify and analyze core and support processes within the organization
Use process mapping and modeling techniques to visualize workflows
Identify performance gaps, redundancies, and inefficiencies
Apply best-practice frameworks such as Lean and Six Sigma
Align business processes with organizational strategy and customer needs
Explore digital tools, automation, and metrics for continuous improvement
At the end of this course you’ll understand:
This course is designed for Process Improvement Managers, Business Analysts, Operations Managers, Quality Assurance Professionals, IT Project Managers, Strategy Officers, Internal Auditors, and other professionals involved in optimizing organizational workflows or service delivery.
Delivery Format: Classroom & Virtual
Date: 15/09/25
Location: Port Harcourt
Price: ₦ 300,000
