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CODE: NPG14
DURATION: 3 Days | 5 Days | 10 Days
CERTIFICATIONS: CPD
This course provides a comprehensive framework that equips participants with the skills to design and implement inclusive e-government systems that strengthen citizen participation and trust. The curriculum explores how digital platforms, mobile technologies, and open data can be leveraged to improve access to public services, reduce inequality, and foster transparent, participatory governance. Delegates will learn to align e-government strategies with international benchmarks to ensure inclusion and accountability.
This course is available in the following formats:
Virtual
Classroom
Request this course in a different delivery format.
Course Outcomes
Delegates will gain the knowledge and skills to:
Understand the key principles and components of effective e-government.
Identify and design strategies for citizen engagement through digital platforms.
Align digital inclusion efforts with UN, OECD, and SDG benchmarks.
Foster inter-agency and multi-stakeholder collaboration.
Strengthen transparency, accountability, and trust in public institutions.
Build citizen-focused, participatory e-government ecosystems.
At the end of this course, you’ll understand:
This course is designed for government officials, policymakers, public administrators, regulators, e-government program managers, and digital transformation leaders in the public sector. It is equally valuable for consultants, civic technology experts, researchers and international development professionals working on inclusive digital governance and citizen-centered reforms.
✓ Modern facilities
✓ Course materials and certificate
✓ Accredited international trainers
✓ Training materials and workbook
✓ Access to online resources
