Emotional Intelligence: Managing and Leading The Workforce

CODE: NLM03 DURATION: 3 Days | 5 Days | 10 Days

CERTIFICATIONS: CPD

  • Modern facilities
  • Course materials and certificate
  • Accredited international trainers

3 Days

₦ 300000

5 Days

₦ 600000

10 Days

₦ 1200000

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Course Overview

Course Outcomes

Key Course Highlights

Who Should Attend

Upcoming Course Dates

Course Overview

This course is designed to equip leaders and professionals with the emotional intelligence (EI) skills needed to manage people more effectively and foster high-performing teams. Emotional intelligence is no longer a soft skill—it’s a core leadership capability for navigating change, resolving conflict, inspiring others, and making sound decisions in high-pressure environments.

Participants will gain deep insights into self-awareness, emotional regulation, empathy, and social skills, and learn how to apply these to improve workplace relationships, leadership impact, and team dynamics.

Course Delivery

This course is available in the following formats:

Virtual

Classroom

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Course Outcomes

Delegates will gain knowledge and skills to:

Understand the core components of emotional intelligence and its impact on leadership

Recognize and regulate their emotional responses for better decision-making

Apply empathy and social awareness to build trust and rapport with teams

Manage and resolve workplace conflict with emotional clarity

Enhance communication, collaboration, and resilience within the workforce

Use emotional intelligence to motivate teams and drive performance

Key Course Highlights

At the end of this course you’ll understand:

  • The 5 pillars of Emotional Intelligence (Goleman’s Model)
  • Self-awareness exercises and emotional regulation techniques
  • Building influence and trust through empathetic leadership
  • Managing conflict and difficult conversations with composure
  • Cultural intelligence and emotional awareness in diverse teams
  • Balancing authority with approachability in leadership roles
  • Tools for assessing and developing EI in yourself and your teams
  • Interactive role plays and workplace simulations
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Who Should Attend

This course is suitable for Supervisors, Team Leaders, Line Managers, HR Professionals, Senior Executives, and anyone responsible for leading, influencing, or managing others in the workplace.

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Upcoming Course Dates

Delivery Format: Classroom & Virtual

Date: 01/09/25

Location: Uyo

Price: ₦ 600,000

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Emotional Intelligence: Managing and Leading The Workforce

  • Modern facilities
  • Course materials and certificate
  • Accredited international trainers
  • Training materials and workbook
  • Access to online resources
Enrol Now

Request Group Training

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