Menu
Menu
CODE: NPG19
DURATION: 3 Days | 5 Days | 10 Days
CERTIFICATIONS: CPD
This course offers a basic framework for designing, tracking, and evaluating key performance indicators (KPIs) to monitor reform outcomes in government institutions. The curriculum explores the role of analytics dashboards, real-time monitoring systems, and digital scorecards in strengthening accountability and measuring impact. Through a combination of data analytics, KPI design, and governance case studies, participants will learn how to translate strategic objectives into measurable outcomes, track reform progress, and foster accountability using data-driven insights.
This course is available in the following formats:
Virtual
Classroom
Request this course in a different delivery format.
Course Outcomes
Delegates will gain the knowledge and skills to:
Design KPIs to measure public sector transformation.
Apply analytics tools to monitor reform implementation.
Apply data visualization for policy insight and transparency.
Link institutional objectives with measurable impact indicators.
Integrate AI and automation for performance tracking and forecasting.
Strengthen accountability and transparency in reforms.
Use data-driven insights to drive continuous improvement.
At the end of this course, you’ll understand:
This course is designed for policymakers, senior civil servants, auditors, compliance officers, reform leaders, administrators, planning officers in ministries, departments and agencies responsible for evaluating government transformation initiatives. It is also valuable for monitoring and evaluation (M&E) specialists, public finance, budget, and performance management professionals, regulators, civic tech professionals, consultants and leaders in digital transformation and smart governance.
✓ Modern facilities
✓ Course materials and certificate
✓ Accredited international trainers
✓ Training materials and workbook
✓ Access to online resources
