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CODE: NPG06 DURATION: 3 Days | 5 Days | 10 Days
CERTIFICATIONS: CPD
This course equips public sector leaders and managers with the knowledge, tools, and strategies to drive high performance, innovation, and accountability in government institutions. With increasing demands for transparency, service delivery excellence, and value for money, public organizations must adopt modern performance management approaches.
Delegates will explore how to set measurable goals, align resources with strategic priorities, and embed performance cultures that promote efficiency, responsiveness, and results. The course blends global best practices with practical tools to foster impactful leadership in today’s dynamic governance landscape.
This course is available in the following formats:
Virtual
Classroom
Request this course in a different delivery format.
Course Outcomes
Delegates will gain knowledge and skills to:
Understand the evolving expectations of public sector performance in the 21st century
Design and implement performance frameworks linked to institutional goals
Set and measure Key Performance Indicators (KPIs) across departments
Promote a results-driven culture through leadership and accountability
Use digital tools and data for monitoring, reporting, and decision-making
Engage stakeholders and citizens in the performance improvement process
At the end of this course you’ll understand:
This course is suitable for Senior Government Officials, Public Sector Managers, Policy Advisors, Strategy and Planning Officers, Monitoring and Evaluation (M&E) Specialists, and Institutional Reform Consultants involved in improving governance and operational effectiveness.
