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CODE: NPG16
DURATION: 3 Days | 5 Days | 10 Days
CERTIFICATIONS: CPD
This course explores performance management as a driver of public sector transformation in the digital age. It covers change management, stakeholder engagement, and building high-performance cultures in government agencies. It equips participants with skills to design and implement effective performance measurement frameworks aligned with organizational goals and digital strategies. Participants will learn to use data analytics and reporting tools to monitor and enhance service delivery and accountability. Upon completion, delegates will be prepared to lead performance-driven reforms that foster innovation and public trust.
This course is available in the following formats:
Virtual
Classroom
Request this course in a different delivery format.
Course Outcomes
Delegates will gain the knowledge and skills to:
Understand performance management in the context of digital transformation.
Strengthen accountability, efficiency, and transparency in governance.
Build frameworks for continuous public sector performance improvement.
Design digital performance management systems for public institutions.
Apply analytics and scorecards to monitor reforms effectively.
Drive sustainable transformation in public sector performance.
At the end of this course, you’ll understand:
This course is designed for government officials, public administrators, policy leaders, auditors, and digital transformation officers seeking to enhance organizational performance in the digital era. It is equally valuable for consultants, innovation managers, civic technology experts, and regulators focused on measuring and driving public sector reforms.
✓ Modern facilities
✓ Course materials and certificate
✓ Accredited international trainers
✓ Training materials and workbook
✓ Access to online resources
