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CODE: NF11
DURATION: 3 Days | 5 Days | 10 Days
CERTIFICATIONS: CPD
This course provides an approach to modernizing claims processes in the insurance industry. The course content explores how automation, artificial intelligence, and data-driven technologies can streamline claims handling, improve accuracy, detect fraud, and enhance customer experience. Participants will learn to design and implement AI-powered claims workflows that reduce processing time, increase efficiency, and maintain compliance with regulatory frameworks. With a balance of case studies, technical demonstrations, and strategy insights, this course equips delegates with the knowledge to transform insurance claims management into a smart, scalable, and customer-based function.
This course is available in the following formats:
Virtual
Classroom
Request this course in a different delivery format.
Course Outcomes
Delegates will gain the knowledge and skills to:
Understand the role of AI and automation in modern claims management.
Apply machine learning to claims processing, fraud detection, and decision-making.
Identify and reduce fraudulent claims using AI-powered detection tools.
Design efficient claims workflows that enhance customer trust and satisfaction.
Integrate automation into insurance operations.
Ensure compliance and transparency in AI-enabled claims decision-making.
Evaluate global standards, regulatory requirements, and ethical considerations in AI adoption.
At the end of this course, you’ll understand:
This course is designed for insurance professionals, claims managers, operations leaders, business analysts, data scientists, and risk managers and IT consultants who want to leverage automation and AI for claims transformation. It is equally valuable for insurance executives, compliance officers, and technology consultants focused on digital transformation in the insurance sector.
✓ Modern facilities
✓ Course materials and certificate
✓ Accredited international trainers
✓ Training materials and workbook
✓ Access to online resources
