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CODE: NBA03 DURATION: 3 Days | 5 Days | 10 Days
CERTIFICATIONS: CPD
This course is about effective communications skills essential for both organizational and personal success. It improves the delegate’s ability to create an environment for open discussion and ongoing dialogue is crucial for communication success. The communications skills covered in this course will increase delegate’s ability to exercise choice and control for every type of conversation, influence without authority and improve quality of relationships and productivity.
This course is available in the following formats:
Virtual
Classroom
Request this course in a different delivery format.
Course Outcomes
Delegates will gain knowledge and skills to:
The Communication Process — understand the six-step process.
Recognize different personality types and know the keywords that work with each
Understand the nature of charisma and how to develop more of your own personal power
Understand the Importance of using non-verbal language to support the spoken message
Techniques to facilitate effective team and meeting communications.
Understand the Barriers to Effective Communications — identify and develop methods to break down those barriers
At the end of this course you’ll understand:
This course is aimed at all individuals who wish to get their message across more effectively. Managers, leaders, salespeople and anyone who wants to be more persuasive and influential will benefit from this programme.
