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CODE: NLM04 DURATION: 3 Days | 5 Days | 10 Days
CERTIFICATIONS: CPD
In today’s fast-paced work environment, supervisors must move beyond task management and take on more strategic roles that contribute to organizational growth. This course is designed to equip mid-level managers and team leads with the tools to combine daily operational oversight with forward-thinking leadership.
Through a blend of strategic management concepts and practical supervisory techniques, delegates will learn how to drive team performance, align operations with strategic goals, and foster a culture of accountability, collaboration, and continuous improvement.
This course is available in the following formats:
Virtual
Classroom
Request this course in a different delivery format.
Course Outcomes
Delegates will gain knowledge and skills to:
Understand the relationship between strategy and daily team management
Apply effective supervisory techniques to improve team productivity
Set clear performance expectations and manage underperformance
Make data-informed decisions aligned with organizational goals
Motivate, coach, and mentor staff for long-term development
Communicate direction and feedback clearly and confidently
Navigate change and build team resilience under pressure
At the end of this course you’ll understand:
This course is ideal for Supervisors, Team Leaders, First-Line Managers, Middle Managers, Department Heads, and professionals preparing to transition into senior supervisory or strategic management roles.
