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CODE: PG04
DURATION: 5 Days/10 Days
CERTIFICATIONS: CPD
This course provides a comprehensive understanding of e-government, covering its strategies, operational frameworks, and implementation processes. Participants will explore how digital technologies can enhance public services, increase government efficiency, and improve citizen engagement and transparency. By examining case studies from various countries and sectors, participants will gain insights into the challenges and opportunities associated with e-government initiatives.
This course is available in the following formats:
Virtual
Classroom
Request this course in a different delivery format.
Course Outcomes
Delegates will gain knowledge and skills to:
Explain the core concepts and importance of e-government in improving public services.
Create e-government strategies with clear objectives and stakeholder engagement plans.
Apply project management techniques to successfully launch e-government services.
Design strategies to support the transition to e-government and promote adoption.
Use metrics to assess the effectiveness of e-government services.
Identify and solve barriers to e-government implementation.
Explore trends to prepare for advancements in e-government technology and policy.
At the end of this course you’ll understand:
ü Identifying the use of e-government in improving public service delivery
ü Developing strategies for implementing e-government in local and central authorities
ü Direction in planning accessible web portals for the dissemination of information to the international community
ü Improving standards through e-government
ü Managing the process of developing a strong e-government presence and improving public procedures, public service delivery
Government officials, policymakers, and public administrators involved in digital transformation efforts will benefit from this course. IT professionals and e-government project managers seeking to design and implement technology-driven public services will gain valuable insights. In addition, consultants and advisors working with governments on digital initiatives, researchers and academics in public administration and technology, and private sector leaders collaborating on e-government projects will find this course beneficial. It also caters to non-governmental organizations (NGOs) and international agencies focusing on digital governance and service delivery improvement.
Delivery Format: Classroom
Date: 24/03/2025
Location: Kigali
Delivery Format: Classroom
Date: 09/06/2025
Location: London
Delivery Format: Classroom
Date: 13/10/2025
Location: London
✓ Modern facilities
✓ Course materials and certificate
✓ Accredited international trainers
✓ Training materials and workbook
✓ Access to online resources
