Crisis Risk and Incident Management

CODE: IST05 DURATION: 1 Week/ 2Weeks

CERTIFICATIONS: CPD

  • ✓ Modern facilities
  • ✓ Course materials and certificate
  • ✓ Accredited international trainers

Course Overview

This course is delivered by qualified experts who have world-wide experience of dealing with a variety of incidents at all levels. Practical exercises and theory cover everything from training and forming your own Incident Management Team to crisis communications and you will learn how to measure and manage the impacts of incidents, whether operational or financial.

Course Delivery

This course is available in the following formats:

Blended Live

Classroom

Request this course in a different delivery format.

Course Outcomes

Delegates will gain knowledge and skills to:


Delegates will gain knowledge and skills to:


•Understand what defines an incident and how this impacts your business;


•Learn how an incident can escalate if not managed;


•Be able to form and train an Incident Management Team;


•Know how to put together an Incident Management Plan;


•Be confident managing crisis communications; and


•Gain professional recognition as an expert in crisis and incident management


Key Course Highlights

At the end of this course you'll understand:


  • ✓ Be confident that you have an Incident Management Team in place;

  • ✓ Give employees and customers greater confidence that a crisis can be contained;

  • ✓ Reduce the operational and financial impact of an incident;

  • ✓ Ensure that crisis and incident management is part of your business continuity plans; and

  • ✓ Protect your business and encourage professional development.


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Who Should Attend

• All business continuity professionals; • All incident management team members; and • Those tasked with business continuity training.


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Upcoming Course Dates



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Crisis Risk and Incident Management


  • ✓ Modern facilities
  • ✓ Course materials and certificate
  • ✓ Accredited international trainers
  • ✓ Training materials and workbook
  • ✓ Access to online resources