All course fees must be paid in full not later than 14 days prior to the start of the course (or immediately for late bookings). Payments may be made in alternate currencies to US Dollars locally only where we have our local currency accounts arrangements. The rate of conversion to be obtained from your local bank at the time of payment.
Your course is NOT confirmed until payment has been received. GTC will not be responsible for any financial shortfall if fees are changed from another foreign currency.
Attendance on a course can be postponed once bookings have already been made. However, intention to postpone must be sent in writing (e-mail) 14 days prior to the start of the course concerned. Written notification is required to transfer a booking to another course. This can be applied without charge (if the course fees for both courses are identical). Only one transfer can be made. Should you transfer a booking to an alternative date/location/course and then fail to attend or cancel, the full fees are due and no refund can be made.
A written notification of cancellation should be sent at least 14 days prior to the start of the course, should circumstances prevent the delegate from attending the course concerned.
PLEASE NOTE our cancellation fees:
14 days written notice – No cancellation fee (unless the course has been previously changed)
Less than 14 days written notice – The full fee is due
GTC reserves the right to cancel or amend a course without penalty or compensation, providing that they provide you with 14 days’ notice. Where possible GTC will endeavour to provide you with either an alternative course/date/location and will provide this course at the same fee as originally paid regardless of the published prices. Should the alternatives not be satisfactory, you will be entitled to a full refund.
GTC will not be responsible for any losses incurred due to the cancellation of a course, such as flights, accommodation, etc., in the event of a course being cancelled.
GTC reserves the right to remove any delegate from their course should their behaviour be deemed inappropriate by GTC Training Consulting or its partners. This will result in no refund of course fees or other expenditure incurred.
