CODE: PG02
DURATION: 5 Days/10 Days
CERTIFICATIONS: CPD
This is a comprehensive course designed to guide public sector professionals in leveraging digital technologies to modernize government operations and enhance service delivery to citizens. The course covers strategic planning and implementation of e-government initiatives that focus on improving accessibility, transparency, efficiency, and citizen engagement through innovative ICT solutions. Participants will explore frameworks for driving digital transformation across government agencies, aligning technology adoption with policy goals, and fostering a citizen-centric approach to public service modernization.
This course is available in the following formats:
Virtual
Classroom
Request this course in a different delivery format.
Course Outcomes
Delegates will gain the knowledge and skills to:
Understand the principles and components of e-government and digital transformation in the public sector.
Develop and implement effective e-government strategies aligned with national development goals.
Utilize digital tools to improve government service accessibility, transparency, and efficiency.
Foster citizen engagement and participation through digital platforms.
Manage challenges related to digital inclusion, data governance, cybersecurity, and privacy.
Apply frameworks and best practices for whole-of-government digital transformation.
Evaluate case studies of successful e-government initiatives globally.
At the end of this course, you’ll understand:
This course is specifically designed for a broad range of public sector professionals engaged in digital transformation efforts. It is ideal for government policymakers and strategic planners responsible for shaping national and local e-government agendas. IT leaders and digital innovation officers will gain the skills needed to drive technology adoption and infrastructure modernization. Public administrators and program managers tasked with delivering citizen services will learn how to integrate digital solutions effectively. Additionally, the course benefits consultants, technology vendors, and advisors who support government agencies in implementing digital initiatives.
✓ Modern facilities
✓ Course materials and certificate
✓ Accredited international trainers
✓ Training materials and workbook
✓ Access to online resources
