CODE: LM12
DURATION: 5 Days/10 Days
CERTIFICATIONS: CPD
Negotiation, Influence and Conflict Mastery for Leaders is a practical and strategic course designed to equip leaders with advanced skills to effectively negotiate, influence, and resolve conflicts in complex organizational environments. The course focuses on enhancing participants’ ability to build positive dialogue, establish trust, understand different communication and influencing styles, and master negotiation tactics that create mutually beneficial outcomes. All participants will learn to manage workplace conflicts proactively, apply evidence-based strategies to influence others ethically, and foster collaborative relationships that support organizational goals and a healthy work culture.
This course is available in the following formats:
Virtual
Classroom
Request this course in a different delivery format.
Course Outcomes
Delegates will gain the knowledge and skills to:
Apply core negotiation principles and tactics to achieve win-win outcomes in diverse scenarios.
Develop influencing strategies rooted in ethical practices and emotional intelligence.
Recognize and adapt to different communication and personality styles to improve negotiation and influence effectiveness.
Manage and resolve workplace conflicts constructively to maintain productive relationships.
Plan and prepare for challenging conversations with confidence and clarity.
Use mediation and conflict coaching techniques to facilitate resolution in complex situations.
Enhance organizational climate by fostering collaboration, trust, and open communication.
At the end of this course, you’ll understand:
This course is ideal for current and aspiring leaders, managers, HR professionals, team leaders, and executives who regularly engage in negotiations or must manage interpersonal or group conflicts. It benefits individuals seeking to improve their influencing power, negotiation effectiveness, and conflict resolution capabilities to enhance leadership impact, employee relations, and organizational performance. Professionals in roles requiring strategic communication, stakeholder management, and leadership influence will find this course particularly valuable.
✓ Modern facilities
✓ Course materials and certificate
✓ Accredited international trainers
✓ Training materials and workbook
✓ Access to online resources
