CODE: PG20
DURATION: 5 Days/10 Days
CERTIFICATIONS: CPD
This course provides a comprehensive framework for designing, evaluating, and implementing digital governance systems that are fundamentally ethical, inclusive, and equitable. Moving beyond purely technical or efficiency-driven approaches, it explores the profound societal impact of digital platforms used by governments and public institutions, from algorithmic decision-making and digital ID systems to public service portals and civic engagement tools. Participants will critically examine the real-world consequences of design choices, learning how technologies can either perpetuate bias and exclusion or foster transparency, accountability, and civic empowerment.
This course is available in the following formats:
Virtual
Classroom
Request this course in a different delivery format.
Course Outcomes
Delegates will gain the knowledge and skills to:
Critically analyze existing digital governance systems to identify potential ethical pitfalls, biases, and exclusionary mechanisms.
Apply established ethical frameworks (e.g., rights-based, consequentialist, virtue ethics) and principles (e.g., FATTE—Fairness, Accountability, Transparency, Trustworthiness, Equity) to practical design scenarios.
Design and prototype digital government services and processes using inclusive and participatory design methodologies that center marginalized communities.
Develop practical guidelines and governance models, such as algorithmic impact assessments and ethical review boards, for public sector technology projects.
Articulate the legal, social, and political implications of digital governance choices to diverse stakeholders, from technical teams to elected officials and the public.
At the end of this course, you’ll understand:
This course is designed for a multidisciplinary audience of professionals who are involved in or impacted by the creation and management of public-facing technology. This includes: public policy makers and government digital service leads seeking to implement responsible technology; UX/UI designers, product managers, and software engineers working in civic tech or for government contractors; NGO and advocacy group members focused on digital rights and equity; data scientists and analysts building models for public sector use; and academic researchers in fields like sociology, law, and political science studying the intersection of technology and governance.
✓ Modern facilities
✓ Course materials and certificate
✓ Accredited international trainers
✓ Training materials and workbook
✓ Access to online resources
