CODE: ITS14
DURATION: 5 Days/10 Days
CERTIFICATIONS: CPD
This course looks at managing urban protests, public disorder, and high-risk crowd situations with a focus on maintaining safety and public order. It explores the behavior and dynamics of crowds, legal rights related to protests, and the challenges posed by volatile gatherings in urban settings. It also covers strategies for effective communication, coordination with multiple agencies, and the ethical use of force. Through case studies and simulations, participants will gain hands-on experience to manage complex crowd events while respecting human rights and minimizing harm.
This course is available in the following formats:
Virtual
Classroom
Request this course in a different delivery format.
Course Outcomes
Delegates will gain the knowledge and skills to:
Gain a deep understanding of the causes and dynamics of urban protest and crowd disorder.
Develop skills to assess risks, plan operations, and allocate resources effectively.
Apply communication and negotiation techniques to defuse tensions and reduce conflict.
Execute tactical interventions that prioritize safety, proportionality, and legality.
Strengthen inter-agency coordination and decision-making under high-pressure conditions.
At the end of this course, you’ll understand:
Law enforcement professionals, security practitioners, emergency planners, and public safety officials who are directly involved in the management of protests, demonstrations, or mass gatherings. It is also valuable for policymakers, local government representatives, and private sector security leaders seeking to understand the complexities of urban unrest and develop coordinated strategies to maintain order.
✓ Modern facilities
✓ Course materials and certificate
✓ Accredited international trainers
✓ Training materials and workbook
✓ Access to online resources
