CODE: AI15
DURATION: 3 Days/5 Days/10 Days
CERTIFICATIONS: CPD
Artificial Intelligence presents a transformative opportunity for the public sector to improve citizen services, optimize policy outcomes, and strengthen democratic processes. However, its implementation carries unique challenges around accountability, equity, and algorithmic fairness. This course provides public servants and policymakers with the strategic framework to responsibly harness AI, focusing on its potential to enhance service delivery, inform evidence-based policy, and build public trust. Through practical studies, participants will learn how AI supports policy analysis, automates processes, and enhances public trust through accountable and responsible AI use.
This course is available in the following formats:
Virtual
Classroom
Request this course in a different delivery format.
Course Outcomes
Delegates will gain the knowledge and skills to:
Evaluate AI applications based on their potential to improve equity, efficiency, and citizen trust.
Pinpoint opportunities for AI in critical areas like healthcare, social services, transportation, and regulatory compliance.
Address critical issues of algorithmic bias, transparency, and accountability to ensure fair and equitable outcomes for all citizens.
Create frameworks for ethically acquiring, auditing, and managing AI systems within government.
Design inclusive processes for citizen engagement and transparent communication about AI use.
Understand the components of effective public policy that fosters innovation while protecting fundamental rights.
At the end of this course, you’ll understand:
This course is essential for public sector leaders, policymakers, and civil service professionals including agency directors, policy advisors, and digital transformation leads who are responsible for modernizing government services, developing effective regulation, and ensuring AI is deployed ethically to improve citizen outcomes and uphold public trust.
✓ Modern facilities
✓ Course materials and certificate
✓ Accredited international trainers
✓ Training materials and workbook
✓ Access to online resources
