CODE: PM19
DURATION: 5 Days/10 Days
CERTIFICATIONS: CPD
Dispute Resolution and Claims Management in Projects explores the processes, tools, and strategies used to prevent, manage, and resolve disputes that arise during project execution. Projects often face claims related to delays, variations, payment issues, and contractual ambiguities, which, if unmanaged, can escalate into costly conflicts. This course equips participants with practical techniques in claims preparation, negotiation, mediation, arbitration, and litigation, while emphasizing proactive risk management and dispute avoidance to safeguard project success.
This course is available in the following formats:
Virtual
Classroom
Request this course in a different delivery format.
Course Outcomes
Delegates will gain the knowledge and skills to:
Articulate the fundamental principles of claims management and dispute resolution.
Recognize common sources of disputes throughout the project lifecycle.
Prepare, document, and assess claims with appropriate supporting evidence.
Employ effective negotiation techniques to prevent and resolve disputes.
Apply mediation, arbitration, and litigation methods appropriately.
Enhance compliance with contractual and legal requirements.
Develop and implement proactive measures to reduce the occurrence of disputes.
Analyze real-world case studies on dispute resolution in complex projects.
At the end of this course, you’ll understand:
This course is designed for project managers, contract administrators, legal advisors, claims specialists, and commercial managers who deal with contractual disputes and claims in project environments. It is especially relevant for professionals in construction, infrastructure, energy, and engineering projects where claims and disputes are frequent. Senior executives, consultants, and policymakers responsible for governance, compliance, and risk oversight will also benefit, along with arbitrators and mediators seeking deeper insights into project-based dispute resolution practices.
✓ Modern facilities
✓ Course materials and certificate
✓ Accredited international trainers
✓ Training materials and workbook
✓ Access to online resources
